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CallZen.AI

CallZen uses AI to optimize customer engagement channels for businesses.

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软件新闻

Agentic AI:颠覆性自主决策技术如何重塑企业未来?

发布日期:2025-07-17

随着Capgemini调查显示50%企业高管计划在2025年部署Agentic AI,这种具备自主决策能力的AI技术正引发商业革命。本文深度解析Agentic AI的三大核心优势:从动态供应链优化到预见性网络安全,通过亚马逊Bedrock等实际案例揭示技术落地路径,同时警示企业需避免重蹈区块链炒作覆辙,提出'KASS原则'实现价值最大化。

Major AI chatbots parrot CCP propaganda

发布日期:2025-06-26

Leading AI chatbots are reproducing Chinese Communist Party (CCP) propaganda and censorship when questioned on sensitive topics. According to the American Security Project (ASP), the CCP’s extensive censorship and disinformation efforts have contaminated the global AI data market. This infiltration of training data means that AI models – including prominent ones from Google, Microsoft, and […] The post Major AI chatbots parrot CCP propaganda appeared first on AI News.

Meta豪掷148亿美元投资Scale AI:AI数据标注战背后的监管博弈

发布日期:2025-06-16

Meta近期以148亿美元收购Scale AI 49%非投票股权的交易,揭示了科技巨头在AI训练数据领域的暗战。这笔通过「人才并购」(acquihire)规避反垄断审查的交易,已引发谷歌等客户撤离及监管机构高度关注。本文剖析交易背后的数据垄断风险、特朗普政府监管态度变化,以及科技公司如何游走于法律边缘获取AI竞争优势。

科技巨头的人类未来赌局:AI、火星殖民与硅谷的终极野心

发布日期:2025-06-13

当Sam Altman、Elon Musk等科技富豪将目光投向AI超智能、火星殖民和人类永生时,他们的宏大愿景背后隐藏着怎样的风险与伦理困境?本文深度解析硅谷精英的技术救世主义逻辑,并探讨中国工程师突破AI芯片封锁的‘硬盘走私’现象、DeepMind与飓风预测的突破性合作等前沿动态,揭示技术狂想与现实碰撞的火花。

使用指南

What is CallZen.AI?

CallZen is a Contact Centre Intelligence platform that uses Artificial Intelligence to help businesses summarize, monitor, regulate, and strategize their customer engagement channels. It provides powerful conversational analytics to enhance contact center performance.

How to use CallZen.AI?

To use CallZen, you need to integrate it with your contact center systems. Once integrated, CallZen will automatically track, transcribe, and analyze all your calls. It offers features such as AI-Insights & Key Moment Identification, Conversation Sentiment Analysis, Auto-Compliance Audit, Agent Performance Management, Custom Reports & Analytics, and Integrations. These features can be accessed through the CallZen dashboard, allowing you to visualize trends, coach agents, improve customer experience, ensure compliance, and generate custom reports and analytics.

CallZen.AI's Core Features

AI-Insights & Key Moment Identification: Track critical talking points and sentiments automatically in all your calls

Conversation Sentiment Analysis: Decode emotions in customer and agent conversations

Auto-Compliance Audit: Ensure 100% compliance adherence with automated QA and Call Scoring

Agent Performance Management: Understand nuances in conversations to track and coach agents

Custom Reports & Analytics: Create interactive dashboards and reports to visualize trends

Integrations: Integrate with enterprise CRM, emails, and more for instant alerts

CallZen.AI's Use Cases

#1

Sales: Close more deals by monitoring and coaching agents

#2

Customer Experience: Improve customer satisfaction by identifying top customer grievances

#3

Compliance: Track adherence of calls, penalize non-compliant calls, and track violations with Auto Audit

#4

Agent Coaching: Empower team performance with advanced coaching to motivate agents and amplify results

CallZen.AI Support Email & Customer service contact & Refund contact etc.

More Contact, visit

the contact us page(https://convozen.ai/contact-us)

CallZen.AI Company

CallZen.AI Company name:

NoBroker Technologies Solution Pvt. Ltd.

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More about CallZen.AI, Please visit

the about us page(https://convozen.ai/about-us)

.

CallZen.AI Pricing

CallZen.AI Pricing Link:

https://convozen.ai/pricing

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