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CallZen.AI

CallZen uses AI to optimize customer engagement channels for businesses.

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软件新闻

Huawei details open-source AI development roadmap at Huawei Connect 2025

发布日期:2025-09-29

Open-source AI development took centre stage at Huawei Connect 2025 last week, with Huawei laying out implementation timelines and the technical specifics around making its entire AI software stack publicly available by year-end. The announcements came with context that matters to developers: frank acknowledgement of past friction, specific commitments about what components will be released, […] The post Huawei details open-source AI development roadmap at Huawei Connect 2025 appeared first on AI News.

CAMIA privacy attack reveals what AI models memorise

发布日期:2025-09-26

Researchers have developed a new attack that reveals privacy vulnerabilities by determining whether your data was used to train AI models. The method, named CAMIA (Context-Aware Membership Inference Attack), was developed by researchers from Brave and the National University of Singapore and is far more effective than previous attempts at probing the ‘memory’ of AI […] The post CAMIA privacy attack reveals what AI models memorise appeared first on AI News.

Samsung benchmarks real productivity of enterprise AI models

发布日期:2025-09-25

Samsung is overcoming limitations of existing benchmarks to better assess the real-world productivity of AI models in enterprise settings. The new system, developed by Samsung Research and named TRUEBench, aims to address the growing disparity between theoretical AI performance and its actual utility in the workplace. As businesses worldwide accelerate their adoption of large language […] The post Samsung benchmarks real productivity of enterprise AI models appeared first on AI News.

Inside Huawei’s plan to make thousands of AI chips think like one computer

发布日期:2025-09-25

Imagine connecting thousands of powerful AI chips scattered in dozens of server cabinets and making them work together as if they were a single, massive computer. That is exactly what Huawei demonstrated at HUAWEI CONNECT 2025, where the company unveiled a breakthrough in AI infrastructure architecture that could reshape how the world builds and scales […] The post Inside Huawei’s plan to make thousands of AI chips think like one computer appeared first on AI News.

Generative AI in retail: Adoption comes at high security cost

发布日期:2025-09-24

The retail industry is among the leaders in generative AI adoption, but a new report highlights the security costs that accompany it. According to cybersecurity firm Netskope, the retail sector has all but universally adopted the technology, with 95% of organisations now using generative AI applications. That’s a huge jump from 73% just a year […] The post Generative AI in retail: Adoption comes at high security cost appeared first on AI News.

OpenAI and Nvidia plan $100B chip deal for AI future

发布日期:2025-09-24

OpenAI and Nvidia have signed a letter of intent for a $100B partnership that could reshape how AI systems are trained and deployed. The plan calls for at least 10 gigawatts of Nvidia hardware to support OpenAI’s next-generation AI infrastructure, which will train and run future models aimed at superintelligence. To support the rollout, Nvidia […] The post OpenAI and Nvidia plan $100B chip deal for AI future appeared first on AI News.

Governing the age of agentic AI: Balancing autonomy and accountability  

发布日期:2025-09-24

Author: Rodrigo Coutinho, Co-Founder and AI Product Manager at OutSystems AI has moved beyond pilot projects and future promises. Today, it’s embedded in industries, with more than three-quarters of organisations (78%) now using AI in at least one business function. The next leap, however, is agentic AI: systems that don’t just provide insights or automate […] The post Governing the age of agentic AI: Balancing autonomy and accountability   appeared first on AI News.

使用指南

What is CallZen.AI?

CallZen is a Contact Centre Intelligence platform that uses Artificial Intelligence to help businesses summarize, monitor, regulate, and strategize their customer engagement channels. It provides powerful conversational analytics to enhance contact center performance.

How to use CallZen.AI?

To use CallZen, you need to integrate it with your contact center systems. Once integrated, CallZen will automatically track, transcribe, and analyze all your calls. It offers features such as AI-Insights & Key Moment Identification, Conversation Sentiment Analysis, Auto-Compliance Audit, Agent Performance Management, Custom Reports & Analytics, and Integrations. These features can be accessed through the CallZen dashboard, allowing you to visualize trends, coach agents, improve customer experience, ensure compliance, and generate custom reports and analytics.

CallZen.AI's Core Features

AI-Insights & Key Moment Identification: Track critical talking points and sentiments automatically in all your calls

Conversation Sentiment Analysis: Decode emotions in customer and agent conversations

Auto-Compliance Audit: Ensure 100% compliance adherence with automated QA and Call Scoring

Agent Performance Management: Understand nuances in conversations to track and coach agents

Custom Reports & Analytics: Create interactive dashboards and reports to visualize trends

Integrations: Integrate with enterprise CRM, emails, and more for instant alerts

CallZen.AI's Use Cases

#1

Sales: Close more deals by monitoring and coaching agents

#2

Customer Experience: Improve customer satisfaction by identifying top customer grievances

#3

Compliance: Track adherence of calls, penalize non-compliant calls, and track violations with Auto Audit

#4

Agent Coaching: Empower team performance with advanced coaching to motivate agents and amplify results

CallZen.AI Support Email & Customer service contact & Refund contact etc.

More Contact, visit

the contact us page(https://convozen.ai/contact-us)

CallZen.AI Company

CallZen.AI Company name:

NoBroker Technologies Solution Pvt. Ltd.

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More about CallZen.AI, Please visit

the about us page(https://convozen.ai/about-us)

.

CallZen.AI Pricing

CallZen.AI Pricing Link:

https://convozen.ai/pricing

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