Voice of the customer by Pivony Logo

Voice of the customer by Pivony

Pivony improves customer experience through Voice of Customer Analytics.

10k 热度 AI对话聊天 customer analytics voice of customer consumer intelligence neural language understanding dashboard creation trend analysis brand reputation analysis competitor analysis market research campaign strategy KPI tracking team collaboration customized reports d
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Voice of the customer by Pivony 截图

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What is Pivony Voice of Customer Analytics Platform?

Pivony is an Omni-channel Voice of Customer Analytics Platform that utilizes Neural Language Understanding to provide continuous insights from consumer reviews across multiple channels. It helps businesses understand their customers better and improve customer experience.

How to use Pivony Voice of Customer Analytics Platform?

To use Pivony, start by booking a demo to explore its features and benefits. Once onboard, create a dashboard to capture customer retention areas and opportunities. Use the platform's AI-generated topics to detect trends and observe anomalies related to your industry. Turn insights into key performance indicators (KPIs) and track them over time. Collaborate with your team by creating teams and sharing insights, dashboards, and KPIs. Store and present insights through customized reports. Analyze specific keywords, products, or brands to gain deeper understanding. Access support and resources when needed.

Pivony Voice of Customer Analytics Platform's Core Features

Omni-channel Voice of Customer Analytics

Neural Language Understanding

Dashboard creation for capturing customer retention areas and opportunities

AI-generated topics for trend analysis

Custom topics creation

Tracking custom topics as KPIs

Team collaboration and sharing of insights

Generation of customized reports

Analyzing specific keywords, products, or brands

Access to support and resources

Pivony Voice of Customer Analytics Platform's Use Cases

#1

Customer Experience analysis

#2

Brand Reputation analysis

#3

Competitor analysis

#4

Market research

#5

Campaign strategy

FAQ from Pivony Voice of Customer Analytics Platform

How can Pivony help businesses?

How long does it take to set up Pivony?

What integration options are available with Pivony?

How can I access support?

Pivony Voice of Customer Analytics Platform Support Email & Customer service contact & Refund contact etc.

Here is the Pivony Voice of Customer Analytics Platform support email for customer service:

[email protected]

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More Contact, visit

the contact us page(https://www.pivony.com/contact-us)

Pivony Voice of Customer Analytics Platform Company

Pivony Voice of Customer Analytics Platform Company name:

Pivony

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Pivony Voice of Customer Analytics Platform Company address:

2093 Philadelphia Pike #4590 Claymont, DE 19703, United States,Trakya Teknopark Edirne, Türkiye,International Incubation Center, Yesilkoy, Istanbul,Turkiye

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More about Pivony Voice of Customer Analytics Platform, Please visit

the about us page(https://www.pivony.com/about-us)

.

Pivony Voice of Customer Analytics Platform Login

Pivony Voice of Customer Analytics Platform Login Link:

https://app.pivony.com/login

Pivony Voice of Customer Analytics Platform Facebook

Pivony Voice of Customer Analytics Platform Facebook Link:

https://www.pivony.com/facebook

Pivony Voice of Customer Analytics Platform Linkedin

Pivony Voice of Customer Analytics Platform Linkedin Link:

https://www.pivony.com/linkedin

Pivony Voice of Customer Analytics Platform Instagram

Pivony Voice of Customer Analytics Platform Instagram Link:

https://www.pivony.com/instagram

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